In the June 2018 Snapshot Survey, we asked contractors all about Employee Benefits. Here's one survey question and its results from the summary report, which is now available in its entirety to EGIA members.
The difference between excelling in your work and simply keeping your head above water? Consistency. Perfect the process and run it consistently and, more often than not, you'll succeed.
Question: How often would you recommend debriefing performance with each of your service techs?
Question: How do you limit inventory costs, while still being prepared to address your customers’ concerns?
The founder and president of Power Selling Pros, Brigham Dickinson is a renowned name in the home services industry. Brigham, an EGIA Contractor University faculty member, is a leading authority on customer service and call-handling, and how they can drive sales within an organization. In the latest episode of the Contractor Coffee Club podcast, Brigham joins host Mark Matteson as the longtime friends chat about some industry insights and strategies that can impact businesses immediately.
In the latest free Clip of the Week, Gary Elekes is back, talking about mindset. Specifically, in response to a viewer question...
There is a change taking place in the service industry. Review sites now dominate the first page of Google when customers are searching for home services, according to Local Blitz Marketing. It is no longer company websites. This is in response to consumers...
