Clip of the Week | Navigating EGIA Contractor University, Part 2

In our latest Tip of the Week -- this time a bonus full-episode of the Cracking the Code weekly show -- Weldon Long and John Ketchell continue our ongoing series on navigating Contractor University online offerings -- in particular the 10 core classes that are proven to drive success in home services companies.

This week, Weldon and John introduce two more -- customer service and leadership -- and discuss some of the University's online resources that will revolutionize the way your company implements both principles.

This clip is excerpted from this week's episode of Cracking the Code. Visit www.egia.org/show to watch the latest full show.