EGIA

Customer Service Excellence

Customer Service Excellence

Tuesday, September 28

10:00AM - 2:00PM PACIFIC (1:00PM – 5:00PM EASTERN)

Location

Virtual Event

Description

To develop a customer service focused culture and implement core values to support superior customer service in all operations. This workshop is about defining your company brand experience and brand promise, then aligning the business to deliver on that promise every time.

Who Should Attend

Owners of Trades Businesses, Service Managers, Call Center Managers

NON-MEMBER PRICING

$349.00

Category:

Event Details

Day 1: September 28, 2021

Start time: 10:00 a.m. PDT

End time: 02:00 p.m. PDT

Directions: Customer Service Excellence

Premium Members: FREE Registration Plus Members: $199/Person
EGIA Members must log-in to take advantage of the above discounted workshop pricing

Presenters

Drew Cameron

President, Flow Odyssey and Energy Design Systems, LLC

Drew Cameron is America’s Most Sought-After Sales & Marketing Strategy and Success Advisor to Home Services Contractors and president of both FLOW Odyssey (formerly HVAC Sellutions) and Energy Design Systems, LLC: the premier industry alliance providing leading-edge technology along with complementary marketing and sales consultative support, recruiting, training, and coaching for performance and profit enhancement of Home Services Contactors. Drew is a renowned author, speaker, educator, coach, consultant, software developer, philanthropist, and an International Consultant Award Winner. Drew is also a president of the Cameron Family Memorial Foundation; a Board member, a Foundation Board Trustee, a Contractor University Founder & Faculty member, Resident Expert of Contractor Connect for Electric & Gas Industries Association (EGIA); a member of Black Belt Contracting (BBC).

Weldon Long

New York Times Best Selling Author & Contracting Business Expert

WeldonLong.com

Weldon Long is a successful entrepreneur, sales expert and author of the NY Times bestseller, The Power of Consistency – Prosperity Mindset Training for Sales and Business Professionals (Wiley). In 2003, he walked out of a homeless shelter and built an Inc. 5000 company generating cumulative sales of over $20,000,000 within just 60 months. In 2009, his company was selected as one of Inc. Magazines Fastest Growing Private Companies in America.

Today, Weldon Long is one of the nation's most powerful speakers and a driven motivator who teaches others the Sales and Prosperity Mindset philosophies that catapulted him from desperation and poverty to a life of wealth and prosperity. Weldon has been featured on numerous national and regional television programs, including Fox News Network, First Business Network and Chicago's own WGN.

Mr. Long has successfully used his signature program, The Power of Consistency, to help hundreds of companies and thousands of sales professionals radically improve their sales results. Weldon holds a Bachelor's Degree and an MBA in Management.

Contact

EGIA Event Services

888-213-9320

events@egia.org