Award-Winning Customer Contact Center
Nationwide Inbound is a 24/7/365 live operator Customer Contact Center, located in northwest Illinois. Nationwide Inbound helps you manage your business with professional telephone answering services, message dispatching and scheduling support. Since most customers would prefer to speak with a live person, Nationwide Inbound minimizes missed calls, lost service and selling opportunities. As a result, you can increase sales, improve the customer experience and grow your business without the burden of additional in-house staff.
- Give your customers personalized service on holidays, after hours, and when your office lines are busy. Nationwide Inbound acts as a true extension of your business.
- Reduce the cost of recruiting, hiring and training additional staff. Pay only for the phone time you need each month.
- Instantly receive call recaps via SMS, E-mail or Fax. This allows you to immediately respond to a customer inquiry, appointment change, or emergency.
- Call tracking and reporting can give you a month-to-month snapshot of customer needs and requests.
Special Offer For EGIA Members
EGIA members receive the following special offers from Nationwide Inbound:
Flat rate $150 set-up fee
Non EGIA Member set-up fees start at $250, but EGIA Members pay the low flat-rate fee of only $150.
Preferred pricing for all EGIA Members
Discounted rates of only $1.35 per minute applies to ALL EGIA Member accounts on basic message taking accounts. Non EGIA Members pay $1.45 per minute but EGIA Members pay the best discount rate of only $1.35 per minute with tiered pricing dependent on call volume.
Free message dispatching (via e-mail, SMS or fax)
Whereas other contractors will be charged for “work time” (with fees added for message dispatching via e-mail, SMS or fax after the call), EGIA Members will be charged for "talk time" only, even if message dispatching is required.
