FieldEdge

FieldEdge is the leading cloud-based field service management software, with over 40 years of experience in the mechanical contractor space. FieldEdge shares The Electric & Gas Industries Association’s dedication to the success of contractors in the home services industry. This software allows service businesses to organize and automate both the front-end and back-end of their office. FieldEdge’s relationship with QuickBooks accounting permits important information to seamlessly flow in real time between the two programs. With FieldEdge, service businesses turbocharge their techs, save time, and make more money. It equips businesses with the knowledge, expertise and tools necessary to streamline their operations and help their business grow.

In addition to the FieldEdge platform is an all-encompassing zero cost mobile app called Coolfront Mobile. Coolfront Mobile has flat rate pricing built right.

Product Highlights:

• QuickBooks Integration:
  FieldEdge is a cloud-based software that delivers a beneficial integration with QuickBooks accounting. This all-in-one integration saves time and eliminates error since there is no need for double entry. Every transaction, whether in the field or in the office, accurately flows in real-time. Unlike the ‘batch integration’ other companies use, if you make a mistake with FieldEdge, simply fix it in one place and it updates inside of FieldEdge and QuickBooks.
• Flat Rate & Price Presentation:
  FieldEdge Flat Rate’s fully managed database includes over 30,000 repairs and is regularly updated to ensure that customers are being offered the best options. FieldEdge allows technicians to walk customers through a professional sales presentation that leaves little doubt that they’re dealing with a top-class service company.
• Dashboards & Performance:
  FieldEdge provides a clear view of company’s performance at-a-glance, including the performance of companies with multiple entities. Through FieldEdge’s real-time dashboards and reporting, business owners will have all the information needed to run and grow the business at their fingertips.
• Scheduling & Dispatching:
  FieldEdge dispatching software allows dispatchers to easily schedule work orders to the best technician or crew for the job so the focus can be on taking more calls and making more money. With FieldEdge, office staff can have insight into valuable information such as notes, parts requests, equipment, payments and more. Communication between the office and field is fast and easy.
• Service Agreements:
  FieldEdge makes building and managing a thriving service agreement program a breeze. Boost repeat business and stay busy during the slow season by never forgetting to bill and service your valuable service agreement customers.
• Seamless Mobile:
  With FieldEdge’s powerful mobile app, technicians can complete more jobs in a day by eliminating the need to call in to the office or search for the information they need to provide great service.

What Others Are Saying:

“I just wanted to commend you and your team on your excellent customer service and support site. It’s perfectly tailored for gathering information at an instant and greatly reduces the frustration of implementing a new operational process into an existing “paper” HVAC service company. I’d recommend to any company that purchases this software to take full advantage of the Support page.”
- Joe Musloe, Tobey Karg Service Agency

“We have been using the software for about 5 years. Our company has benefited as a result by having our customer’s information organized and our fingertips. Our technicians are able to see important roles and information about their jobs in the customer files. We appreciate the fast and friendly customer service provided anytime we have an issue.”
- Barbara Sanchez, Balport Lock & Safe

“The biggest value to our company is efficiency – with the mechanics invoicing using mobile we can upload the invoice, take payment and book return calls before he has even pulled out of the driveway. If a customer calls and asks for a copy of an invoice or a statement of their account, we can email with one click. The marketing tools that are available within the program are amazing!”
- Sue Stewart, A1 Air Conditioning & Heating

“We needed a solution for electronic invoicing and were specifically looking for something that would be easy for the office and techs to use. It also needed to be economical. Since signing up with Coolfront Mobile, the company has increased from four to nine users and is running Coolfront Mobile on iPads in the field.”
- Stan Kish Kish Heating & Cooling, Inc.