Educational Articles

Written by EGIA Contractor University’s World-Class Faculty

Performance Based Compensation

By James Leichter
Performance Based Compensation SERVICE Performance Based Compensation Each contracting company is different, so there is no absolute way to setup PBC. Your industry niche, your employees, and your company’s culture all play a part in designing the best PBC plan. With that in mind, we will provide several examples to get you thinking about how to create the perfect plan for your particular circumstances.
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When There Is a Shift in Technology, Opportunity Abounds

By Mark Matteson
In five short years, Tower Records died for three simple reasons: To continue their expansion internationally they began borrowing money from investors and accumulated massive debt. The marketplace changed and they did not change with it. Their customers wanted singles, they pushed LP’s. What got you “here” won’t take you “there!” There was a tectonic shift in the music industry — Napster — virtually overnight, kids were downloading music for free. Tower did not change with the times.
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10 Commandments for Managers

By Mark Matteson
Managers manage people; it’s one to one. A manager grows people. He inspires change, coaches up, teaches specific skills, encourages people to take risks and stretch comfort zones. He brings out the best in people. He truly cares about the people he serves. It really is true — you can have everything you want in life if you only help enough other people get what they want or need, first.
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Positivity Helps Convert Calls Into Sales

By Brigham Dickinson
Practicing the power of positive comes from being trained on how to turn a negative experience into a positive outcome for your customer.
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