Written by EGIA Contractor University Faculty & Marketplace Partners
When There Is a Shift in Technology, Opportunity Abounds
By Mark Matteson
In five short years, Tower Records died for three simple reasons: To continue their expansion internationally they began borrowing money from investors and accumulated massive debt. The marketplace changed and they did not change with it. Their customers wanted singles, they pushed LP’s. What got you “here” won’t take you “there!” There was a tectonic shift in the music industry — Napster — virtually overnight, kids were downloading music for free. Tower did not change with the times.
Managers manage people; it’s one to one. A manager grows people. He inspires change, coaches up, teaches specific skills, encourages people to take risks and stretch comfort zones. He brings out the best in people. He truly cares about the people he serves. It really is true — you can have everything you want in life if you only help enough other people get what they want or need, first.