Clip of the Week | Tech Mindset, Part 2

Gary Elekes is back! In our latest free Clip of the Week, Gary continues the discussion on techs' mindset.

This week, he's talking about how to achieve an effective selling mindset with your service techs, the process of change, and how to move into the implementation stage -- to start encouraging sales beyond the demand service call!

This clip is excerpted from this week's episode of Cracking the Code. Visit www.egia.org/show to watch the latest full show.