February 8, 2019 - Houston, TX
Get all the tools you need to master call handling and book every call, while offering customers a WOW experience over the phone! In this dynamic course, you will learn a proven call handling process, as well as how to promote and sell service agreements on both inbound and outbound calls – a technique that could quite possibly double dealer service agreement sales OVERNIGHT!
This course can give your company culture a positive boost, increase trainee incomes, and bump up dealer sales. It is essential training for you and anyone in your office who answers the phone!
Brigham Dickinson is president and founder of Power Selling Pros, a leading coaching and training firm dedicated to teaching businesses to wow more customers. Brigham started Power Selling Pros when he saw that call handlers needed assistance consistently converting calls to bookings. As a result, Brigham answered the need by creating the Pattern For Excellence, a sequence of principles that guides call handlers through all stages of a call, from greeting to closure. Since 2009, Power Selling Pros’ growth comes through referrals alone, thanks to the proven call-handling process and their high level of customer satisfaction.