EGIA Contractor University


Employee Attraction and Retention

Recorded: November 27, 2018

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This issue is the #1 challenge for contractors; moreover, it is a marathon, not a fifty-yard dash. Research tells us over the next five years, 27% of the labor in this country will retire. It’s clear to most contractors around the world, “Control the Labor, Control the Market!” But just what are the best practices of the top contractors who attract and retain good people? “If you keep doing what you have always done, you’ll keep getting what you have always got. It’s change or die.” The good news is, if you are willing to innovate, try new strategies and get out of your comfort zone, you can attract and retain good people. In this webinar, you will learn:

  • How to Build Loyalty and Trust with Your Technicians
  • How to Build Breakthrough Relationships with Your Technicians
  • 10 Strategies for Attraction and Retention
  • SPIFS and Compensations Systems
  • How to Generate Referrals from the Field to Find New Techs
  • Flexibility, Understanding and Innovations
  • How to Go Fishing in the Right Ponds

Presenter Bio

Mark Matteson

Bestselling Author of Freedom from Fear and A Simple Choice

Mark Matteson is an international speaker and best-selling author of 15 books. He has been called "The Oracle of Optimism", "A Superlative Street Scholar", "An Intense Idea-Reporter". Mark travels 250 days a year around the globe delivering 75 "Edu-Training" Keynotes, Seminars, Panel Discussions and Workshops a year. Mark is a gifted storyteller, using self-effacing humor, high levels of interaction and powerful and proven business principles to inspire audiences to the highest levels of productivity and profit. Mark leaves audiences wanting more…he began his career in HVAC in 1976.