EGIA Contractor University

Just what are the causes of leadership and management success? Mark Matteson started as a technician in 1976. He has worked with some of the biggest and best contractors on three continents and 47 states. Using stories from his most successful clients, self-effacing humor, high levels of interaction, critical success factors of peak performing service management professionals, Mark will give you the tools you need to raise your own bar and maximize your profits and potential with your organization.

Who Should Attend?

If your job is to answer “Where is this bus going? Who is on the Bus? Are they in the right seat?” AND move people into action, influence others to improve their attitudes, persuade people to change, grow, adapt, this seminar is for you. CEO’s, Presidents, Owners, and Service Managers will profit from this powerful seminar.

What Will You Take Away?

This seminar will change your life and business. You can expect:

• Tools for Change (How to Go From Here to There in Less Time)
• How to Deal with An Angry Customer (and NOT give away the farm!)
• The Art of Delegation (getting more done WITH others!)
• How to Change Others Behavior (by Able Example)
• Pygmalion Principle (“Treat me as I am, I remain. Treat me as I can be, I become!")
• The 10-Commandments of Great Managers
• Doing First Things First, One Thing at a Time, Finish What You Start
• People Skills 101
• Vision, Values, Goals and Behavior
• On Learning, Leading and Leaving a Legacy