EGIA Contractor University


Learning, Leading and Leaving a Legacy

Recorded: January 16, 2018

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Just what are the causes of leadership and management success? Mark Matteson started as a technician in 1976. He has worked with some of the biggest and best contractors on three continents and 47 states. Using stories from his most successful clients, self-effacing humor, high levels of interaction, critical success factors of peak performing service management professionals, Mark will give you the tools you need to raise your own bar and maximize your profits and potential with your organization.

Who Should Attend?

If your job is to answer “Where is this bus going? Who is on the Bus? Are they in the right seat?” AND move people into action, influence others to improve their attitudes, persuade people to change, grow, adapt, this seminar is for you. CEO’s, Presidents, Owners, and Service Managers will profit from this powerful seminar.

What Will You Take Away?

This seminar will change your life and business. You can expect:

  • Tools for Change (How to Go From Here to There in Less Time)
  • How to Deal with An Angry Customer (and NOT give away the farm!)
  • The Art of Delegation (getting more done WITH others!)
  • How to Change Others Behavior (by Able Example)
  • Pygmalion Principle (“Treat me as I am, I remain. Treat me as I can be, I become!")
  • The 10-Commandments of Great Managers
  • Doing First Things First, One Thing at a Time, Finish What You Start
  • People Skills 101
  • Vision, Values, Goals and Behavior
  • On Learning, Leading and Leaving a Legacy

Presenter Bio

Mark Matteson

Bestselling Author of Freedom from Fear and A Simple Choice

Mark Matteson is an international speaker and best-selling author of 15 books. He has been called "The Oracle of Optimism", "A Superlative Street Scholar", "An Intense Idea-Reporter". Mark travels 250 days a year around the globe delivering 75 "Edu-Training" Keynotes, Seminars, Panel Discussions and Workshops a year. Mark is a gifted storyteller, using self-effacing humor, high levels of interaction and powerful and proven business principles to inspire audiences to the highest levels of productivity and profit. Mark leaves audiences wanting more…he began his career in HVAC in 1976.