March 19, 2019 - Volume 69
EGIA Contractor University Weekly Update
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
"Service Agreements as a Marketing Tool"

One of the biggest challenges contractors face is managing the slow season. Building enticing offers into your service agreements can help support strong customer relationships that drive business year-round.

This week, Weldon Long invites Gary Elekes to explain how you can utilize your service agreements as a marketing tool that creates new business and reinforces customer loyalty. Plus, our “Ask the Experts” panel explains how to overcome the "Getting 3 Bids" objection with a proactive sales approach.

All that and more, on the latest episode of Cracking the Code!

Watch the Show
Download the Podcast

Watch now before it enters the EGIA members-only archive on 3/25.

Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
on Employee Retention

You finally assembled the perfect team to help take your home services business to the next level. But your job as an employer doesn’t end there! In this month’s Snapshot Survey, we’re asking contractors what it takes to protect a company’s most valuable asset – its people.

Take this month's survey on Employee Retention and be entered for a chance to win a $100 Visa or MasterCard gift card.

Take the Survey Now
February’s Contest Winner
Congratulations to Rick True of Batchelor’s Service in Mobile, AL, for winning last month's $100 gift card.
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
Free Snippet from Our Biweekly “Ask the Experts” Conference Calls

What is the best way to compensate a salesperson that would also be managing and taking care of customer relations in our company?


The very first concept is meritocracy. It should be merit-based. Customer relations is a broad term. I would classify that and detail it more, I would say create client experience principles. Have them written down and define them. …

Read More

Register & Submit Your Own Questions for the Next "Ask the Experts" Conference Calls for Alliance and Premium EGIA Members

Register for Monday 4/1
10am Pacific (1pm Eastern)
Register for Monday 4/15
10am Pacific (1pm Eastern)
EPIC 2018
Register Now for the Ultimate Educational Experience for Contractors

We’ve assembled an all-star cast of industry titans to deliver you game-changing business expertise under the Vegas lights. Join us for 2 days of inspirational breakout sessions, dynamic networking opportunities, and powerful motivation from unforgettable keynote speakers – including television legend Jay Leno. Just listen to our previous attendee’s experience:

“I don’t know if you can put a price tag on the value of this conference with the amount of networking, information given and overall support for your business. Each speaker had endless amounts of knowledge.”

– Cathleen Helin, Northern Plumbing & Heating

Registration is now open for the event, with free tickets included at most EGIA membership levels. This event will sell-out, so don’t wait: lock-in your spot today!

Register Now
EGIA Members Save $75 On Registration

Join us at the High-Performance HVAC Summit put on by our friends at the National Comfort Institute, April 15-18 in Orlando -- the only event of its kind that focuses entirely on selling and delivering high-performance HVAC systems.

Open to the entire industry, the Summit gathers like-minded performance-based professionals in a powerful event that mixes general sessions, breakout workshops, networking and much more. You'll walk away refreshed and focused on this year's topic: the entire high-performance sales and delivery cycle.

Be sure to attend EGIA's "Breakthrough Business Leadership" workshop immediately following the event on April 18 at the same venue!

EGIA members receive a $75 discount off registration to the NCI Summit and Alliance and Premium EGIA members receive free registration to the April 18th "Breakthrough Business Leadership" workshop! Learn more and register today at the links below.

April 18 Leadership Workshop
NCI Summit Website
EGIA Podcast
“Software Suggestions – Growing Pains”

On, Harry asks:

“Looking for ideas on software and/or online bookkeepers for data input and financial statements for our business. I am too small to add more internal overhead and cannot see if we are profitable to even do so. Some ideas please.”


See other contractors’ and consultants’ feedback, and join the conversation yourself, on Contractor Connect – the latest EGIA member benefit free for all members.

Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
Sign Up Now to Secure a Seat

As winter is winding down in many regions, a seasonal slowdown may be fast approaching. This is the perfect time to register for EGIA’s educational workshops, chalk-full of helpful strategies to fortify your home services business.

There are 8 live educational workshops on the calendar through the end of spring, on wide-ranging topics that are absolutely crucial to the success of contracting businesses, including marketing, financials, customer service, sales, service agreements and much more.

Most will sell out, so sign-up today while space is available. As always, registration is free for EGIA Premium Members!

View Full Event Schedule
20 Awards Will Be Given to HVAC Students

The EGIA Foundation, a 501(c)(3) nonprofit organization dedicated to improving the workforce shortage facing our industry, is now accepting applications for its scholarship program for the 2019-20 academic year.

Created to help attract young students to the HVAC industry, and once again position it as a first-choice career option, the EGIA Foundation Scholarship Program will award $2,500 apiece to 20 students pursuing an HVAC technical degree, certificate or diploma during the ’19-20 academic year.

To learn more about the program and its eligibility requirements, or to apply, click below.

About the EGIA Foundation
Learn More & Apply
Industry Leading Financing Available for Contractors

Accepted at 90% of US fuel locations, the ExxonMobil Fleet National Card not only delivers immediate per-gallon discounts, but it integrates with GPS data to offer enhanced visibility into fueling behavior, fleet performance and overall business operations. In short, it’ll cut the overall cost of managing company vehicles.

Special Offer for EGIA Members:
Invoice discount of 5 cents on every Exxon & Mobil gallon purchased, plus all fleet program fees are waived.
HVAC Sales Academy Video
More About This Offer
View All Programs
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
Pricing Training

As a contractor, you can’t afford to get your prices wrong. Pricing Training is one of the 10 core areas of curriculum available through EGIA Contractor University, ensuring you have all the resources you need to master the subject. For each core curriculum topic, online classes, in-person workshops and online library materials (videos, templates, and implementation tools) are available for EGIA members. To learn more about our pricing, watch the intro video below, take the online class demo and download a free training package of digital resources.

HVAC Sales Academy Video
Pricing Online Class Demo
HVAC Sales Academy Video
Pricing Intro Video
For more information about EGIA membership,
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