February 26, 2019 - Volume 66
EGIA Contractor University Weekly Update
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
“Driving Revenue During Planned Maintenance”

Planned maintenance is a great chance to have face time with the customer and remind them that your company stands behind your equipment. But it can also be a great opportunity to drive revenue when it may not be your busy season. How?

This week, Weldon Long welcomes resident IAQ expert Steve Mores, and the two trade strategies for adding IAQ offerings and accessories that the homeowner genuinely needs to your standard maintenance calls to boost revenue.

Plus, Weldon, Drew Cameron and Gary Elekes offer tactics for increasing closing rates. All that and more, on the latest episode of Cracking the Code!

Watch the Show

Watch now before it enters the EGIA members-only archive on 3/4.

Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
on Marketing Promotions

In a perfect world, the phone would ring with new customers all on its own. But the truth is, especially during off-peak times of the year, marketing promotions can be necessary to drum up new business and bring in non-organic leads. But what types of promotions are prevalent among contractors? How do they work? In this month’s Snapshot Survey, we’re asking all about marketing promotions to determine what’s working and what isn’t among home services companies.

Take this month's survey on Marketing Promotions and be entered for a chance to win a $100 Visa or MasterCard gift card.

Take the Survey Now
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
Free Snippet from Our Biweekly “Ask the Experts” Conference Calls

What is a fair wage for each type of technician?


Technician pay is a common question; I think the answer to that is: A fair wage is based on what they are able to produce. I don’t think there’s a specific number you should attach to it. There’s probably a base wage you should establish for each position. Call that Maintenance …

Read More

Register & Submit Your Own Questions for the Next "Ask the Experts" Conference Calls for Alliance and Premium EGIA Members

Register for Monday 3/4
10am Pacific (1pm Eastern)
Register for Monday 3/18
10am Pacific (1pm Eastern)
EPIC 2018
Registration Now Open for the Can’t-Miss Contractor
Educational Event

Jay Leno, longtime host of NBC’s The Tonight Show, two-time Emmy winner and all around TV icon, will headline EPIC2019, the educational event that gives contracting business owners all the tools they need to take their companies to the next level.

Jay joins opening keynote Max Major, a famed mentalist, hypnotist and magician, along with the most accomplished group of industry educators ever assembled for one-and-a-half days of business-changing breakout sessions, invaluable networking opportunities, unforgettable keynotes and legendary Vegas entertainment.

Registration is now open for the event, with free tickets included at most EGIA membership levels. This event will sell-out, so don’t wait: lock-in your spot today!

Register Now
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
In January, we surveyed contractors on paid time-off. Below is the result from one of the questions we asked:

Does your company offer full-time employees paid time-off (PTO), not including paid holidays?

Perks and benefits vary from job to job, industry to industry, but one of the most common across all employers is paid time-off (PTO). According to the contractors who took our survey, its prevalence definitely extends to the home services industry, where 87% of companies offer full-time employees PTO against 13% that do not. While the amount of PTO offered to employees varied widely by company (as seen in the next question), one thing that was relatively consistent was the practice of increasing PTO proportionate to employees’ years of service: 77% of companies offer more PTO to longer-tenured workers, according to respondents.


Log-in to access this month’s research report on Paid Time-Off, along with more than six years’ of industry research archives.

Log-in Now

Visit the interactive Contracting Best Practices Library at EGIA.org/University for training and education resources on human resources, payroll and other related topics.

EGIA Members Save $75 On Registration

Join us at the High-Performance HVAC Summit put on by our friends at the National Comfort Institute, April 15-18 in Orlando -- the only event of its kind that focuses entirely on selling and delivering high-performance HVAC systems.

Open to the entire industry, the Summit gathers like-minded performance-based professionals in a powerful event that mixes general sessions, breakout workshops, networking and much more. You'll walk away refreshed and focused on this year's topic: the entire high-performance sales and delivery cycle.

Be sure to attend EGIA's "Breakthrough Business Leadership" workshop immediately following the event on April 18 at the same venue!

EGIA members receive a $75 discount off registration to the NCI Summit and Alliance and Premium EGIA members receive free registration to the April 18th "Breakthrough Business Leadership" workshop! Learn more and register today at the links below.

April 18 Leadership Workshop
NCI Summit Website
20 Awards Will Be Given to HVAC Students

The EGIA Foundation, a 501(c)(3) nonprofit organization dedicated to improving the workforce shortage facing our industry, is now accepting applications for its scholarship program for the 2019-20 academic year.

Created to help attract young students to the HVAC industry, and once again position it as a first-choice career option, the EGIA Foundation Scholarship Program will award $2,500 apiece to 20 students pursuing an HVAC technical degree, certificate or diploma during the ’19-20 academic year.

To learn more about the program and its eligibility requirements, or to apply, click below.

About the EGIA Foundation
Learn More & Apply
EGIA Podcast
“Lead Generation”

On ContractorConnect.org, George asks:

“Do you track where your leads come from and look at the dollar value of each lead generation to determine where to put your advertising dollars?”

Visit ContractorConnect.org

See other contractors’ and consultants’ feedback, and join the conversation yourself, on Contractor Connect – the latest EGIA member benefit free for all members.

Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
Sign Up Now to Secure a Seat

We’re halfway into the busy winter season – depending on your location – so a seasonal slowdown may be just a few weeks away for many businesses. What better time to focus on training?

More than a dozen live educational workshops are on the calendar through the end of spring, on wide-ranging topics that are absolutely crucial to the success of contracting businesses, including marketing, financials, customer service, sales, service agreements and much more.

Most will sell out, so sign-up today while space is available. As always, registration is free for EGIA Premium Members!

View Full Event Schedule
Industry Leading Financing Available for Contractors

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Special Offer for EGIA Members:
10% off all ShuBee products plus 5% of all other products.
HVAC Sales Academy Video
More About This Offer
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Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
Service Management Operations

Service Management Operations is one of the 10 core areas of curriculum available through EGIA Contractor University, designed to make the service and the related functions more efficient and profitable. For each core curriculum topic, online classes, in-person workshops and online library resources (videos, templates, and implementation tools) are available for EGIA members. To learn more about our Service Management Operations, watch the intro video below and take the online class demo.

HVAC Sales Academy Video
Service Management Operations Online Class Demo
HVAC Sales Academy Video
Service Management Operations
Intro Video
For more information about EGIA membership,
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