January 2, 2019 - Volume 58
EGIA Contractor University Weekly Update
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
“Getting Pumped for 2019!”

The new year has arrived. So how can you ensure your company is ready to hit the ground running and maximize its potential in 2019?

It all starts with ongoing training and keeping that "new beginning" feeling going throughout the year. This week, Weldon Long explains how to get ready to make 2019 your business’s best year yet.

Watch the Show

Watch now before it enters the EGIA members-only archive on 1/7.

Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
Free Snippet from Our Biweekly “Ask the Experts” Conference Calls

How would you adjust your sales process for dealing with millennials?


It seems like we get lots of questions geared toward millennials; they’re this unique animal out there, this unique character that we need to adapt and adjust for specifically. And I’m not sure why that is, but it seems like those questions come up quite a bit nowadays in regards to many facts of the job. Let me just say it this way I guess: I wouldn’t adjust my sales process just for millennials. I think you actually have to adjust …

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Register & Submit Your Own Questions for the Next "Ask the Experts" Conference Calls for Alliance and Premium EGIA Members

Register for Monday 1/7
10am Pacific (1pm Eastern)
Register for Monday 1/21
10am Pacific (1pm Eastern)
EGIA Podcast
“Belief Builds Sales”

To effectively sell, you need to have faith. But how do you develop faith in yourself, your products and your services?

In the latest episode of Contractor Coffee Club, Mark Matteson lays out strategies for boosting that belief in what you're doing, along with three other habits that are proven to boost your business. Plus, a discussion on the latest contractor survey results on how to choose equipment brands that yields a few best practices.

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Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
on Paid Time-Off

Of course every company pays their employees when they’re at work. But offering paid time-off (PTO) is also a common benefit, depending on company size and role, and can have an impact on recruiting, retention and many other components of the business. In this month’s Snapshot Survey, we’re asking all about your company’s approach to PTO to learn how the industry is utilizing it and how it’s impacting bottom lines.

Take this month's survey on Paid Time-Off and be entered for a chance to win a $100 Visa or MasterCard gift card.

Take the Survey Now
December’s Contest Winner
Congratulations to Mike Conley of Pioneer Heating & Air Conditioning in Knoxville, TN, for winning last month's $100 gift card
EGIA Podcast
“15 Year Parts and Labor”

On ContractorConnect.org, Tanner asked:

“We are entertaining doing a 15 year parts and labor warranty for new installations. Do you need any special licenses (insurance) to offer this [depending on which state we’re in]?

Visit ContractorConnect.org

See other contractors’ and consultants’ feedback, and join the conversation yourself, on Contractor Connect – the latest EGIA member benefit free for all members.

Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
In December 2014, we surveyed contractors on service area. Below is the result from one of the questions we asked:

In general, what is the approximate radius of your service area (from your company's office)?

The larger the service area, the larger the pool of customers is for a business. However, in most cases there is a limit to how far companies can be stretched. With that in mind, we wanted to know what the approximate service radius, in miles, is for the contractors in our network. Leading the way with 38% of the responses was “51-100 miles,” while overall 93% of the contractors we surveyed indicated that the radius of their service area does not exceed 100 miles.


Log-in to access more than six years’ of industry research archives, including the most recent report on Choosing Equipment Brands.

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Visit the interactive Contracting Best Practices Library at EGIA.org/University for training and education resources on service management operations and more.

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Sign Up Now to Secure a Seat

After another successful, sold-out run this past fall, EGIA’s educational workshops are back starting in early-2019!

More than 25 acclaimed live educational workshops have been added to the calendar beginning in January, on topics like marketing, financials, customer service, sale, service agreements and much more.

Sign up today before they’re sold out. As always, registration is free for EGIA Premium Members!

View Full Event Schedule
EPIC 2018
Save Your Spot at the Industry’s Preeminent Education Event

EPIC2018 is in the books but, after it sold out three months in advance, you don’t want to wait to reserve your spot for EPIC2019.

Next year’s conference will take place October 3-4 at the Bellagio in Las Vegas, and will be built upon the same foundation that made EPIC2018 such a success: a commitment to helping individuals and companies grow and improve, access to industry experts and world-renowned keynote speakers, and unrivaled networking opportunities!

Don’t wait, lock-in your spot today!

Pre-Register Now
Industry Leading Financing Available for Contractors
Mobile Muscle

Mobile Muscle offers mobile app development and mobile marketing technologies to drive your customer base and your business! Their StarStar branding tool is a simple way to increase branding engagement, boost inbound customer integration and generate leads.

Special Offer for EGIA Members:
20% off mobile app development, 15% off monthly service
HVAC Sales Academy Video
More About This Offer
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Service Management Operations

Service Management Operations is one of the 10 core areas of curriculum available through EGIA Contractor University, designed to make the service and the related functions more efficient and profitable. For each core curriculum topic, online classes, in-person workshops and online library resources (videos, templates, and implementation tools) are available for EGIA members. To learn more about our Service Management Operations, watch the intro video below and take the online class demo.

HVAC Sales Academy Video
Service Management Operations Online Class Demo
HVAC Sales Academy Video
Service Management Operations
Intro Video
For more information about EGIA membership,
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