September 25, 2018 - Volume 45
EGIA Contractor University Weekly Update
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
“Preparing for Success”

As simplistic as it sounds, you have to do one thing before you can become successful: prepare.

In this week's episode of Cracking the Code, Gary Elekes joins Weldon Long to lay out a list of goals, philosophies and strategies you need to embrace to align yourself toward success.

Plus, in the Q&A segment, Weldon discusses the strategy of offering a lowball diagnostic fee to get your foot in the door, how to close more appointments and more!

Watch the Show

Watch now before it enters the EGIA members-only archive on 10/1.

Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
Free Snippet from the Weekly "Ask the Experts" Conference Calls

How can I use my online reputation management process to drive behaviors for my service techs? Any promotions or spiffs you might suggest for that process would be helpful.


There are so many companies out there that struggle with getting the service techs to understand how important it is to get the review system in front of the client, and basically communicate enough with the client that they will actually write that review. So it somewhat depends on...

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Register & Submit Your Own Questions for the Next "Ask the Experts" Conference Calls for Alliance and Premium EGIA Members

Register for Monday 10/1
10am Pacific (1pm Eastern)
Register for Monday 10/8
10am Pacific (1pm Eastern)
EGIA Podcast
“The Sales Secret Weapon”

Mark Matteson taps his decades of HVAC sales experience to lay out some simple rules for sales success, in the latest episode of the acclaimed podcast. And he explains the secret weapon that’s more valuable than anything else when it comes to closing sales and satisfying customers – and it’s a tool you already have.

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EGIA Podcast

Consistency Selling, the hotly anticipated new book from New York Times bestselling author and EGIA Contractor University faculty member Weldon Long, is set to release October 2!

In this new book, Weldon shares many of the powerful sales strategies and philosophies that helped him eliminate the peaks and valleys from his sales record en route to building an Inc. 5000 business that grew beyond $20 million in sales within just five years!

View a Consistency Selling demo
Pre-order on Amazon
EGIA Podcast
“Shoulder Season Marketing Ideas”

On, Kenneth asked:

“I’m looking to see what shoulder season marketing campaigns have been successful. Any ideas would be appreciated.”


See other contractors’ and consultants’ feedback, and join the conversation yourself, on Contractor Connect – the latest EGIA member benefit free for all members.

Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
on Local Events & Home Shows

More and more often, marketing and lead generation has shifted online. But there are still tried and true in-person methods to drum up new business, including an industry favorite – the home show, and other live, face-to-face events. In this month’s Snapshot Survey, we’re asking all about local events and home shows to better understand how contractors are embracing event marketing.

Take this month's survey on Local Events & Home Shows and be entered for a chance to win a $100 Visa or Mastercard gift card.

Take the Survey Now
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
Recently, we surveyed contractors about their After-Hours Service Calls. Below is the result from one of the questions we asked:

Does your company answer after-hours service calls?

First and foremost, we wanted to know how many companies field and respond to after-hours services calls, and it turns out an overwhelming 96% keep employees handy throughout the night. While companies operate on a standard schedule, equipment, of course, isn’t always polite enough to only breakdown during normal business hours. If and how a company offers after-hours service can be a complex problem to address, but the merits of keeping people available round-the-clock are all too apparent. A customer knowing that a problem that arises at any time, day or night, will be addressed in a timely manner may be the difference between them picking your company or your competitor. And as the 96% to 4% split shows, your competitor probably answers after-hours service calls.


Log-in to access last month’s research summary report on After-Hours Service Calls, as well as the full Snapshot Survey archives.

Log-in Now

Visit the interactive Contracting Best Practices Library on for training and education resources on managing after-hour service calls.

Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
Sign Up Now to Secure a Seat

EGIA’s acclaimed live educational workshops are back this fall and, as always, registration is free for EGIA Premium Members! Upcoming workshops include:

View Full Event Schedule
EGIA Podcast
“Commercial Static Pressure Test Methods”

Static pressure measurement on commercial HVAC systems can vary significantly from one type of equipment to another. Commercial pressure testing also requires you to interpret and report internal equipment pressure drops. To remain savvy on the latest commercial air pressure testing…

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EGIA has partnered with National Comfort Institute (NCI), the HVAC industry’s leading technical training organization, to create the High Performance HVAC Alliance which delivers a powerful new joint membership opportunity for contractors. The new alliance membership option includes all the benefits of both EGIA and NCI premium memberships at a significantly reduced rate.

Join As An Alliance Member
Learn More
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
Industry Leading Financing Available for Contractors

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Special Offer for EGIA Members:
Exclusive discounted pricing on premium graphics and professional installation
HVAC Sales Academy Video
More About This Offer
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Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
Technician Communication & Selling Training

Technician Communication & Selling is one of the 10 core areas of curriculum available through EGIA Contractor University. For each core curriculum topic, online classes, in-person workshops and online library resources (videos, templates, and implementation tools) are available for EGIA members. To learn more about our technician communication & selling training, watch the intro video below and take the online class demo.

HVAC Sales Academy Video
Tech Selling Class Demo
HVAC Sales Academy Video
Tech Selling Intro Video
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