May 08, 2018
EGIA Contractor University Weekly Update
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
“Your Reputation is Your Brand”

Your reputation is your brand. That's great if you have a good reputation, but if you have a bad one ... well, don't have a bad one.

This week, Weldon Long is joined by Josh Kelly of RevuKangaroo to talk about reputation management and how it can make -- or break -- your business. The good news is, you can take control of your reputation -- and the sooner you start the better.

Watch the show now before it enters the members-only archive on May 14th.

Watch the Show
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
Free Snippet from the Weekly "Ask the Experts" Conference Calls

How should we calculate commissions for our salespeople?


Now you have a couple methods here. Let’s say that you use what we call cookbook pricing. So you have a menu of prices and those retail prices are the prices that a salesperson has to quote...

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Register & Submit Your Own Questions for the Next "Ask the Experts" Conference Calls for Premium EGIA Members

Register for Friday 5/11
1pm Pacific (4pm Eastern)
Register for Monday 5/14
10am Pacific (1pm Eastern)
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
Last month, we surveyed contractors on Vehicle Fleet. Below is the result from one of the questions we asked:

Does your company use a fleet management service?

More and more often, home services companies are choosing to use specialized services or outside agencies to manage the functions of their business outside of their core competencies – from marketing to payroll and everything in between. For nearly a third of surveyed businesses, that goes for using fleet management services as well: 32% of companies reported doing so, against 68% that manage everything on their own. While needs vary based on various factors like company size – some businesses certainly have the resources available to effectively manage internally – management services may be able to cut enough costs through efficiency, increased productivity, insurance savings and more to offset the price of the service.


Log-in to access last month’s research summary report on Vehicle Fleet, as well as the full Snapshot Survey archives

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Visit for exclusive discounts on fleet management services, from companies including Smart Fleet.

EGIA Podcast
“Financing Musts for Every Contractor”

The most successful contractors offer financing with every purchase. Not only can it increase the average ticket, it can improve customer satisfaction, enabling homeowners to buy the unit that's the best fit for them without breaking the bank -- rather than just purchasing the cheapest unit on the market.

Contractor financing guru Eric Howarth joins Mark Matteson in the latest episode of Contractor Coffee Club, sharing some powerful financing information and resources that every contractor needs to know.

Learn More & Listen Now
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
on Company Vision & Culture

A company vision can go a long way toward informing a business plan and aligning employees toward a common goal and ideal. But how do you establish that vision? And what role does company culture play? In May’s Snapshot Survey, we’re asking all about Company Vision & Culture to get an idea of which practices work throughout the industry – and which don’t.

Take this month's survey on Company Vision & Culture and be entered for a chance to win a $100 Visa or Mastercard gift card.

Take the Survey Now
April’s Contest Winner
Congratulations to Candace Chapman of Sanders Home Services in Voorhees Township, NJ, for winning last month's $100 gift card
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE

The final EGIA Contractor University in-person workshop of our spring session kicks off next week in Philadelphia!

Taking place May 16-17 in Philadelphia, the acclaimed The Invincible Replacement Sales Professional workshop is all sold out, but waitlist spots are still available.

The event promises you’ll walk out with the insights and tools needed to take your sales department to the next level. As always, free registrations are available for EGIA Premium Members.

View Full Event Schedule
EPIC 2018
The Experience You Need to Help Your Business Thrive

Attend EPIC2018 September 27-28 in Las Vegas, and experience the keynote speakers, breakout presentations, networking opportunities and indispensable resources you need to recharge and evolve your contracting business -- whether you're struggling with profitability or simply trying to get to the next level of success!

Keynote speakers include human behavior expert Connie Podesta and legendary outdoorsman Aron Ralston, whose harrowing story inspired the Oscar-nominated film 127 Hours. Smaller sessions on topics crucial to contracting businesses will be led by Contractor University’s acclaimed faculty, including Weldon Long, Gary Elekes, Drew Cameron and more!

For attendees who can arrive September 26, a welcome reception will be hosted at the Marquee Nightclub, including complimentary drinks and hors d'oeuvres and the industry’s best networking opportunities.

All contractors are welcome. Free registrations are available for EGIA Premium, Plus and CBS members. Visit for more details or to register for the event that will change your life and impact your business forever!

Visit EPIC2018 Website
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
Service Management Operations

Service Management Operations is one of the 10 core areas of curriculum available through EGIA Contractor University, designed to make the service and the related functions more efficient and profitable. For each core curriculum topic, online classes, in-person workshops and online library resources (videos, templates, and implementation tools) are available for EGIA members. To learn more about our Service Management Operations, watch the intro video below and take the online class demo.

HVAC Sales Academy Video
Service Management Operations Online Class Demo
HVAC Sales Academy Video
Service Management Operations
Intro Video
Industry Leading Financing Available for Contractors
Hire Dimensions

Leveraging technology, mobile platforms, social networks, applicant behaviors and more, Hire Dimensions helps companies attract, recruit, screen, qualify and hire the best skilled labor in their markets.

Special Offer for EGIA Members:
5% rebate on Applicantlist, Hire Dimensions’ flagship tool
HVAC Sales Academy Video
More About This Offer
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Industry Leading Financing Available for Contractors
At EGIA, we have found that the most successful contractors throughout the country all have one major thing in common: they offer financing options with every sale. Yet it can be confusing weaving your way through all the financing solutions in the marketplace, and costly to pick the wrong one for your company. Our GEOSmart Financing Clearinghouse solves that problem. EGIA will clear the way and help you pick the right program for your business. We have done the research, vetted the leading finance service offerings, and leveraged our national buying power to secure the best financing solutions for our EGIA members.
View Available Programs
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