February 20, 2018
EGIA Contractor University Weekly Update
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
Free Snippet from the Weekly "Ask the Experts" Conference Calls

How can I help my service techs get emotionally committed?


It’s really important obviously to be emotionally committed, because our actions typically are a reflection of our emotional state. If we feel sad we act a certain way. If we feel happy, we act a different way. So there’s a direct connection...

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Register for Friday 2/23
1pm Pacific (4pm Eastern)
Register for Monday 2/26
10am Pacific (1pm Eastern)
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Effective Communication with the Homeowner

In sales or on a service call, there's nothing more important than building a relationship with the homeowner. It's important to find common ground, shared interest, but also to not let those shared interests steer the conversation to you; you're there to talk about the homeowner.

In our latest episode of Cracking the Code, Weldon Long lays out strategies for effective communication with the homeowner that all start with understanding.

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Premium and Plus members, Log in to Watch the Full 30-Minute Episode
EGIA Podcast
“In Conversation with Ryan Kalmbach”

What can contractors learn from someone in the supply side of the home services industry; someone with a history working with contractors as well as manufacturers?

In our latest episode, host Mark Matteson welcomes Ryan Kalmbach, CEO of Johnstone Supply, Fresno Group, who shares some interesting insights and experiences from his nearly two decades with the company.

Learn More & Listen Now
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
Back in January 2013, we surveyed contractors on the Hiring Process. Below is the result from one of the questions we asked...

Do you drug test potential employees before you hire them?

We also asked contractors if they drug test potential employees before they hire them and only 39% of contractors we surveyed indicated that they do. Drug testing is another practice that contracting businesses should seriously consider, particularly for those employees who will be interacting with customers at their residence. In the minds of your customers, your employees, for all intents and purposes, are the face of your business. It is critically important that, as an employer, you are doing your due diligence on everyone you hire to ensure that your employees are able to represent your company the way you want them to.


Log-in to access more than 5 years’ worth of industry research results, including last month’s report on Digital Branding.

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Learn more about digital branding in our Contracting Best Practices Library
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
on the Perfect Service Call

Even before the CSR picks up the phone, and long before the service tech arrives at the front door, the elements needed to make the perfect service call should all have been prepared, planned and pending execution. In our latest Snapshot Survey, we’re asking our member contractors about the process that goes into the service call
– perfect or not.

Take this month's survey, on the Perfect Service Call, and be entered for a chance to win a $100 Visa or Mastercard Gift Card.

Take the Survey Now
EPIC 2018
September 27-28 at the Cosmopolitan of Las Vegas

You can now register to attend EPIC2018, the event that will change your life and impact your business forever! Taking place September 27-28 at the Cosmopolitan in Las Vegas, EPIC2018 will feature business-changing breakout sessions, unforgettable networking opportunities, and an unrivaled lineup of presenters with unique insights that will help you and your business evolve – including a keynote speaker who’s story inspired an Oscar-nominated blockbuster movie!

Visit EGIA.org/EPIC2018 for more details or to register. Free registrations are available for EGIA Premium, Plus and CBS members!

Visit EPIC2018 Website
Industry Leading Financing Available for Contractors

Specializing in online marketing for the home services industry, Seequs offers SEO, PPC, web design, digital branding, social media marketing, content creating and email marketing services. Clear and concise reporting ensures you understand what they're accomplishing for your company, while their custom plans promise a strategy that's tailored to your business needs.

Special Offer for EGIA Members:
Up to 25% off monthly services & up to 15% off website design
HVAC Sales Academy Video
More About This Offer
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Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE

Several sold-out sessions in, and the 2018 EGIA Contractor University Educational Workshop schedule is off to an acclaimed start, helping build home services business across the country! The schedule continues this month with a slate of can’t-miss classroom events to revitalize your business regardless of your company’s size, experience, location or success level.

Don’t wait to sign up for the upcoming workshops, which will include topics like service operations, pricing, marketing, lead generation and much more. Free registrations are available for EGIA Premium Members!

View Full Event Schedule
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
Technician Communication & Selling Training

Technician Communication & Selling is one of the 10 core areas of curriculum available through EGIA Contractor University. For each core curriculum topic, online classes, in-person workshops and online library resources (videos, templates, and implementation tools) are available for EGIA members. To learn more about our technician communication & selling training, watch the intro video below and take the online class demo.

HVAC Sales Academy Video
Tech Selling Class Demo
HVAC Sales Academy Video
Tech Selling Intro Video
Industry Leading Financing Available for Contractors

The EGIA Foundation, a 501(c)(3) nonprofit public charitable organization committed to educating, researching and developing the next generation of qualified workers for the home service industry, is proud to announce that the EGIA Foundation Scholarship Program is now accepting applicants for the 2018-19 academic year.

Up to 20 scholarships of $2,500 each will be awarded to qualified applicants who are pursuing an HVAC technology-related course of study at an approved institution during the 2018-19 academic year.

For more details click the links below.

EGIA Foundation Website
Scholarship Press Release
EPIC 2018
Special Discount for EGIA Members

EGIA will be at the NCI High Performance HVAC Summit 2018 March 4-6 in Austin, Texas! The conference features compelling speakers and breakout sessions designed to help contractors blaze their trail to high performance. As the Summit's platinum sponsor and host of the welcome reception, EGIA is thrilled to offer our members an exclusive discount. Use promo code EGIA18 to save $75 off registration.

Learn More & Register
Industry Leading Financing Available for Contractors
At EGIA, we have found that the most successful contractors throughout the country all have one major thing in common: they offer financing options with every sale. Yet it can be confusing weaving your way through all the financing solutions in the marketplace, and costly to pick the wrong one for your company. Our GEOSmart Financing Clearinghouse solves that problem. EGIA will clear the way and help you pick the right program for your business. We have done the research, vetted the leading finance service offerings, and leveraged our national buying power to secure the best financing solutions for our EGIA members.
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