February 6, 2018
EGIA Contractor University Weekly Update
EGIA Podcast
“Sparking Your Success, Part 2”

In part two of our "Sparking Your Success" series, host Mark Matteson continues adapting his bestselling book for professionals. Today, he explains the importance of how you talk to yourself, and how setting different habits can change your life -- professionally and beyond.

Plus, Mark’s response to the latest Contractor Snapshot Survey on annual budgets.

Learn More & Listen Now
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
Free Snippet from the Weekly "Ask the Experts" Conference Calls

How do you keep the phone ringing?


You have to have ongoing marketing. Marketing is an ongoing effort and you have to play all the bases. You’ve got to do pay-per-click (PPC), you’ve got to do search engine optimization (SEO). So, specifically...

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Register & Submit Your Own Questions for the Next "Ask the Experts" Conference Calls for Premium EGIA Members

Register for All Staff Call
Friday 2/9
1pm Pacific (4pm Eastern)
Register for Owners/GM Call
Monday 2/12
10am Pacific (1pm Eastern)
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
The Six Crucial Conversations

A service call may last 90 minutes, even two hours, but the most important parts of that call will take place over the course of just a few minutes. Those few minutes can make or break the service call and your company's relationship with that customer going forward.

In this week's Cracking the Code, NYT bestselling author Weldon Long explains the six crucial conversations that help make a perfect service call.

Watch the Free Clip of the Week
Premium and Plus members, Log in to Watch the Full 30-Minute Episode
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
on the Perfect Service Call

Even before the CSR picks up the phone, and long before the service tech arrives at the front door, the elements needed to make the perfect service call should all have been prepared, planned and pending execution. In our latest Snapshot Survey, we’re asking our member contractors about the process that goes into the service call
– perfect or not.

Take this month's survey, on Digital Branding, and be entered for a chance to win a $100 Visa or Mastercard Gift Card.

Take the Survey Now
January’s Contest Winner
Congratulations to Sarah Ghirardo of Service Champions Heating & Air Conditioning in Pleasanton, CA, for winning last month's $100 gift card.
EPIC 2018
Registration is Now Open on the EPIC2018 Website!

September 27-28 at the Cosmopolitan of Las Vegas

You can now register to attend EPIC2018, the event that will change your life and impact your business forever! Taking place September 27-28 at the Cosmopolitan in Las Vegas, EPIC2018 will feature business-changing breakout sessions, unforgettable networking opportunities, and an unrivaled lineup of presenters with unique insights that will help you and your business evolve – including a keynote speaker who’s story inspired an Oscar-nominated blockbuster movie!

Visit EGIA.org/EPIC2018 for more details or to register. Free registrations are available for EGIA Premium, Plus and CBS members!

Visit EPIC2018 Website
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE

One year’s worth of industry insights and trends contributed by contractors,
collected in one report.

Each month last year, we surveyed contractors on a different topic relevant to the home services industry to get real-time insights on what’s affecting contracting companies, and what strategies are working. Those topics were:

checkmark January – Lead Generation
checkmark February – Industry Conferences
checkmark March – Home Automation
checkmark April – Performance Goals
checkmark May – Service Agreements
checkmark June – In-Home Sales
checkmark July – Mindset
checkmark August – Leadership
checkmark September – Service Tech Sales
checkmark October – Customer Service & Dispatching
checkmark November – Service Management Operations
checkmark December – Financial Structure

Now, we’ve combined all twelve monthly reports into one annual summary. That’s 31 pages of contractor data, analysis, and digestible, actionable best practice recommendations that can be implemented in your business today!

Log-in Now to View the 2017 Snapshot Summary Annual Report

Log In Now
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
Industry Leading Financing Available for Contractors

The EGIA Foundation, a 501(c)(3) nonprofit public charitable organization committed to educating, researching and developing the next generation of qualified workers for the home service industry, is proud to announce that the EGIA Foundation Scholarship Program is now accepting applicants for the 2018-19 academic year.

Up to 20 scholarships of $2,500 each will be awarded to qualified applicants who are pursuing an HVAC technology-related course of study at an approved institution during the 2018-19 academic year.

For more details click the links below.

EGIA Foundation Website
Scholarship Press Release
Industry Leading Financing Available for Contractors
Smart Fleet

A family-owned GPS tracking and fleet management solutions company, Smart Fleet has been providing excellent customer service in 42 states and Canada for the last decade. Smart Fleet reduces labor and fuel costs, increases productivity and accountability, enhances customer service, reduces insurance costs, offers real-time fleet visibility and much, much more!

Special Offer for EGIA Members:
Exclusive discounted pricing on equipment/hardware
HVAC Sales Academy Video
More About This Offer
View All Programs
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE

Our first two in-person educational workshops of the year were a sold-out success! Contractors gathered for a day to learn powerful new leadership skills and refresh the tools they already possessed with a renowned industry expert.

Don’t wait to sign up for the upcoming workshops, which will include topics like marketing, service agreements, financials and more. Free registrations are available for EGIA Premium Members!

View Full Event Schedule
Learn Industry Leaders’ Keys to Success at Contractor Leadership LIVE
In-Home Sales

In-Home Sales is one of the 10 core areas of curriculum available through EGIA Contractor University. For each core curriculum topic, online classes, in-person workshops and online library resources (videos, templates, and implementation tools) are available for EGIA members. To learn more about our in-home sales training, watch the intro video below and take the online class demo.

HVAC Sales Academy Video
In-Home Sales Class Demo
HVAC Sales Academy Video
In-Home Sales Intro Video
EPIC 2018
Special Discount for EGIA Members

EGIA will be at the NCI High Performance HVAC Summit 2018 March 4-6 in Austin, Texas! The conference features compelling speakers and breakout sessions designed to help contractors blaze their trail to high performance. As the Summit's platinum sponsor and host of the welcome reception, EGIA is thrilled to offer our members an exclusive discount. Use promo code EGIA18 to save $75 off registration.

Learn More & Register
Industry Leading Financing Available for Contractors
At EGIA, we have found that the most successful contractors throughout the country all have one major thing in common: they offer financing options with every sale. Yet it can be confusing weaving your way through all the financing solutions in the marketplace, and costly to pick the wrong one for your company. Our GEOSmart Financing Clearinghouse solves that problem. EGIA will clear the way and help you pick the right program for your business. We have done the research, vetted the leading finance service offerings, and leveraged our national buying power to secure the best financing solutions for our EGIA members.
View Available Programs
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