In the third episode of the Contractor Coffee Club podcast, host Mark Matteson taps his unique background and shares some of the valuable lessons and unique strategies he’s learned over his four decades in sales and contracting. Plus Mark answers contracting questions submitted by listeners and previews his upcoming webinar on how to achieve 75% closing rates.

Do you have established scripts for your dispatchers or call center?

EGIA Members, Log in to Access the Full Research Report

Service management can be one of the more difficult functions in a service company, yet it's one of the most crucial. An effective service department can generate leads, drive sales, maximize service agreements and ensure productive calls, and the management function jumpstarts all of those processes and keeps them on track. In this month's Snapshot Survey, we're asking about Service Management Operations to get an idea of what's working in the industry -- and what's not.

September 27-28 in Las Vegas, Nevada!

Next year’s must-attend conference from EGIA is going to be EPIC! EPIC2018 – Educating Professionals in Contracting – next year’s much anticipated event from EGIA Contractor University, is coming to the Cosmopolitan Hotel in the heart of the Las Vegas Strip on September 27 and 28, 2018. Experience two full days of business changing insights from EGIA Contractor University’s renowned faculty, headliner keynote presentations, networking opportunities, exhibitor tables and more!

This can’t-miss event starts with an unforgettable welcome reception at the Marquee Nightclub on Wednesday, September 26 from 5:00-7:00pm, complete with complimentary drinks and hors d’oeuvres for all attendees. The conference then kicks off the morning of Thursday, September 27 and will wrap-up by 1:00pm on Friday, September 28, giving attendees plenty of time to enjoy the city for the weekend.

Premium members receive 2 free registrations and Plus members receive 1 free registration. All other contractors are welcome to register for an additional cost.

Mark your calendars now & save the date! More information and registration will be available soon.

In-Home Sales is one of the 10 core areas of curriculum available through EGIA Contractor University. For each core curriculum topic, online classes, in-person workshops and online library resources (videos, templates, and implementation tools) are available for EGIA members. To learn more about our in-home sales training, watch the intro video below and take the online class demo.