October 16, 2017

Starting in November, EGIA Contractor University will host two “Ask the Experts” conference calls for premium EGIA members every week – one for owners/GMs and the other for all staff members (service technicians, CSRs, comfort advisors, etc.). Participating contractors are encouraged to submit questions in advance and then join the conference call to get immediate, time-sensitive solutions to the issues they’re facing in their contracting businesses right now. Participants will also be able to ask live questions during the call and get real-time feedback from EGIA Contractor University’s renowned faculty. Visit www.egia.org/Ask-the-Experts for more information, to view and register for upcoming calls, and to submit questions. The first three owner/GM sessions are now officially scheduled at the following days and times: Monday 11/6 10:00am Pacific (1:00pm Eastern) Monday 11/20 10:00am Pacific (1:00pm Eastern) Monday 11/27 10:00am Pacific (1:00pm Eastern)     Learn More & Register

In our latest Weekly Show, Weldon Long is joined by famed home services consultant Gary Elekes. Over his three decades in the industry, Gary has consulted with around 300 contracting companies, and time and again he finds himself starting with the same two recommendations: fix your pricing and departmentalize your financials. Click below to watch Gary and Weldon chat about those points and several others that contractors can implement in their businesses today to see instant results.

Customer Service & Dispatching Take this month's Snapshot Survey on Customer Service & Dispatching to contribute to industry research and be entered to win a $100 Visa or Mastercard gift card!   At the close of every month, EGIA releases a Snapshot Survey Summary Report that breaks down the data and insights from the previous month’s survey into a digestible, actionable resource. Customer Service & Dispatching is one of the ten core education areas in EGIA Contractor University.     Take the Survey

For more information contact EGIA Member Services at 866-502-2021