The 2017 EGIA Contractor University Conference Tour will be making its last stop in Philadelphia next week! Our last stop on this year's conference tour will feature the following all-new presentations that can only be seen in Philly:     New pre-conference workshop with Gary Elekes titled “Leadership for Improvement of Execution and Profitability” Registration is FREE for conference attendees!     New breakout session with James Leichter titled "Everyone Wins with Performance-Based Compensation: Reduce Employee Turnover and Improve Morale by Rewarding your High-Productivity Employees"     New keynote presentation from Drew Cameron titled "Days of Our Lives: The Evolution of the Consumer"   Learn More & Register         May 3rd Pre-Conference Workshop       May 4th & 5th Conference

Change Your Thinking       Albert Einstein once said "We cannot solve our problems with the same level of thinking that created them." This applies to any struggle you're going through. Whether you're a sales person struggling to make sales, a lead coordinator having trouble setting leads, or a business owner struggling to take their business to the next level, continuing to think at the same level guarantees the same result. So, how do you break the cycle and garner the results you want? By changing your thinking.   Premium EGIA Members: Log-in at the link below and click on the HVAC Sales Academy box in the Contractor Portal to watch this week's training and learn how to change your thinking.     EGIA Member Log-in

The following training materials have been added this week to the Contracting Best Practices Online Training Platform. Premium members can now log-in to the EGIA Contractor Portal to access these resources.     EGIA Member Log-in       VIDEOS     Interviewing Techniques - How to Interview More Effectively   Code of Conduct in Your Company   Developing Your Employee Team   Employee Reviews & Appraisals - How to Execute Them in Your Company   Employee Testing Process   How to Manage Under Performers   Pay Plans in a Company   Role Descriptions and Expectations for Successful Performance   Leadership - Developing an Operating Plan - Financial Plan for Company   TEMPLATES     Action Plans for Executing Service Goals   Service Operating Plan Template   Building Service Growth - Matrix Model   Example Service Invoice   Service Agreement Form   Technical Precision Tune-Up Work Order & PTU Renewal Form   Maintenance 5 Yr. Repair Guarantee   Lifetime Service Guarantee   Terms & Conditions of Lifetime-5 Yearr Guarantee in Service   Technician Selling Slip Sheet for 1 Yr. Club - USA CLUB   Service Managers Role in Driving Service Growth   Service Rate - Creating a Street Rate for Labor Template   Personal Achievement Plan for YOU the Technician   Debriefing with Technicians   Debrief Example Form   CSR - Lead Coordination Scripts   DOCUMENTS     Creating a Service Plan to Execute Yearly   Utilization of Service Labor for Planning   Productivity and Efficiency - Hitting the Service KPI's   Enhancing Service KPI's - Productivity and Efficiency   Establishing A Service Rate for Profitability   Perfect Service Call Process   Service Call Debriefing   Leading a Service Business   Service - Material Handling, Stock, Replenishment & Profitability   Service - Selling Service Agreements, Lead Turnovers, Tech Sales Procedures   Lead Turnover & Selling Rules   Service - Training on Repair Versus Replace Options   Service - Training on Repair Versus Replace Options   Service - Lead Creation in Service   Maintenance Lead Tech Turnover   Service - Hiring, Training, Pay, and Development of Service Technicians     EGIA Member Log-in

For more information contact EGIA Member Services at 866-502-2021