3 Tips for CSRs This Summer | Clip of the Week

The summer busy season can push your CSR's to the limit -- that phone may not stop ringing until fall. So how can they cope, while delivering the highest level of service possible?

Brigham Dickinson explains 3 key tips for CSR's, in a clip from the latest episode of the Cracking the Code weekly show.

Watch the clip this week's episode of Cracking the Code below, and visit to watch the full show, before it goes in the members-only archive on June 18.