If You Don’t Measure, You’re Just Guessing | Clip of the Week

Proper work starts with proper measurement. "If you don't measure, you're just guessing."

NCI's David Holt is back in a clip from this week's episode of the Cracking the Code weekly show, talking about the importance of proper diagnosis -- especially on standard maintenance calls -- and how they can be a game-changer for you and your customer.

Watch the clip from this week's episode of Cracking the Code below, and visit to watch the full show, before it goes in the members-only archive on July 16th.