EGIA

Consumer Purchasing in Contracting Has Evolved

Today's home services consumer expects far more than just the right products and a job well done. They expect an exceptional customer experience and a committed relationship with their contactor.

In this "Clip of the Week" from EGIA's critically-acclaimed Cracking the Code show, contracting expert, Drew Cameron, explains how your customers' expectations have changed and how to provide long-term solutions to their problems.

Watch the clip below, and visit egia.org/Show to watch the full show for more on evolving your offerings to align with your customers' expectations.