Using Fleet Management Services | Snapshot Survey Results
What percentage of contracting companies use fleet management services?
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Snapshot Survey Results | Direct Mail Marketing Success by Month
When do contractors get the best response rate for your direct mail campaigns?
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Snapshot Survey Results | Let Customer Observe Diagnosis?
Question: Are your techs instructed to invite the homeowner to observe the diagnosis?
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Snapshot Survey Results | Is Online Marketing Cost Effective?
Question: Has your company found online marketing to be a cost-effective way to increase leads?
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Snapshot Survey Results | Financial Structure – Annual Budget
Question: Does your company have a detailed annual budget?
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Snapshot Survey Results | Service Management Operations
In last month's Snapshot Survey, we asked contractors all about service management operations. Here's one survey question and its results from the summary report: At what rate does your company convert demand service customers into service agreement customers?
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Snapshot Survey Results | Customer Service & Dispatching
Question: Do you have established scripts for your dispatchers or call center?
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