EGIA Blog

Question: Which factors are considered when determining holiday bonuses?

While there are some intangibles and soft skills that are inarguably central to your business’s success – trustworthiness, expertise, overall customer experience – a customer’s need for working equipment is what makes the phone ring, so the actual equipment your company offers is still vital. According to our respondents, nearly 4 ...

Once an all-too-common occurrence, seasonal layoffs have decreased to some degree in recent years as more and more companies have put an emphasis on ...

Question: How many local events does your company participate in per year?

First and foremost, we wanted to know how many companies field and respond to after-hours services calls, and it turns out an overwhelming 9...

Question: Does your company have a formal, data-driven forecasting process to attempt to ensure the correct inventory is on hand?

In the May 2018 Snapshot Survey, we asked contractors all about Company Vision & Culture. Here's one survey question and its results from the summary report ...

What percentage of contracting companies use fleet management services?

When do contractors get the best response rate for your direct mail campaigns?

Question: Are your techs instructed to invite the homeowner to observe the diagnosis?