EGIA Blog

On this week's Cracking the Code podcast, financial expert Gary Elekes illustrates in simple terms what factors need to go into establishing your demand service labor rate.

On this week's Cracking the Code podcast, EGIA's expert faculty shares 10 crucial KPIs that will help you optimize operations and sustain a positive cash flow throughout the year.

On this week's Cracking the Code podcast, EGIA's expert faculty introduces you to key performance indicators (KPIs) you should be tracking to improve your operations and keep your contracting business profitable year-round.

On this week's Cracking the Code podcast, EGIA's expert contracting faculty teaches you the step-by-step process of developing a business plan.

On this week's Cracking the Code podcast, learn why you must have an operating plan that aligns with your brand promise.

Customer service should be at the heart of your brand promise because customers will spend 10% more for the same product if they receive better customer service.

Your brand promise identifies the character of your company and it's important to communicate that to everyone in your marketplace.

On this week's Cracking the Code podcast, Weldon Long continues our segment on “Core Strategies” focused on helping you develop and deliver your brand promise.

On this week's Cracking the Code podcast, Weldon Long continues our segment on “Core Strategies” to give you proven techniques that will help you grow your service agreement customer base.

On this week's Cracking the Code podcast, Gary Elekes explains two critical aspects of the demand service process - building relationships and diagnosing problems.