EGIA Blog

Steve Mores returns to Cracking the Code to discuss the health effects of bad indoor air quality.

In this clip from Cracking the Code, Weldon Long introduces one of the six most crucial conversations you must have with your HVAC customers - Repair Vs. Replace.

Gary Elekes shares a simple equation for HVAC "Repair Vs. Replace" to give your techs a consistent approach to solve customer problems.

In this week's Cracking the Code "Clip of the Week," Weldon Long and John Anderson explain how compromised choice affects your bottom line.

Customer Service Representatives are the first impression customers have with your company, and the last if they mess it up.

You must get back to the basics of the sales process to drive revenue when the weather isn't helping you close. Learn the biggest HVAC mistakes to avoid after the summer busy season.

Now that the weather is cooling down and you have less leads to run, you can't afford to cut any corners. Get back to sales basics in the shoulder seasons with Weldon Long.

Shoulder season marketing promotions can help you create urgency when the weather is no longer driving sales.

Learn why providing prices over the phone is costing you money and doing a disservice to your customers.

Sales expert Weldon Long demonstrates proven techniques to prevent one-leggers during the sales process in this week's Cracking the Code podcast.