EGIA Blog

Uncovering home owners' problems is a key step in building trust during the in-home sales process that can lead to a higher revenue ticket.

A successful selling process begins by building a relationship of trust with your customer.

No one WANTS to feel like they're being sold to! Stop selling and start asking questions to help your customers find solutions.

Understanding your average revenue per lead can help quantify the true value of each new prospect and keep your team motivated to close.

Taking notes on what your customer DOES NOT have can help you understand what promotions to create within your marketing portfolio.

Break even pricing or price for profit -- which model should you chose when starting a service agreement pricing program?

If your service labor rates are priced too low, you're not going to make money - it doesn't matter how hard you work! In fact, the more business you win, the faster you will lose money.

Know when to pull out a price list. But also know when to stay out of sales mode and keep it conversational with your customer. ...

How can you drive revenue during planned maintenance calls? By offering IAQ solutions that will benefit the customer in the long run. ...

Fifty percent of HVAC systems being installed in homes aren't being properly sized, and so aren't being properly installed. Fifty percent. This according to Consumer Reports and the US Department of Energy.